Mobile
Application – Privacy Policy
Last
Updated:
April 2026
1.
Introduction
Alpha Omega Engineering, Ltd. ("Company", "we",
"our" or "us") is committed to
protecting your privacy and ensuring transparency and fairness in our handling
of your Personal Data. This policy ("Privacy Policy") explains
how we collect, use, disclose, and protect your personal data (as defined
below) when you access and use our application ("App") along
with any other related services (collectively "Services").
By using our Services, you agree to the collection and use of your
personal data as described in this Privacy Policy. If you do not agree with our
practices, please do not use our Services. Beyond the Privacy Policy, your use
of our Services is also subject to our Terms of Service .
2.
What
Personal Data do we process?
For
the purposes of this Privacy Policy, "Personal
Data" is information that identifies an individual or
may, with reasonable effort, identify an individual. Please note that we may
also collect information that cannot be associated with a specific individual.
However, if such information is combined with Personal Data, we will treat the
combined information as Personal Data.
We
may collect and process the following Personal Data about you:
·
Registration Data – If you choose
to register an account with our App, we collect your full name, email address,
gender, date of birth, and phone number.
·
Health related
Data – When
you use our App, you may choose to enter personal health-related information
into the App. This may include details such as your medication names and dosing
instructions, schedules, health observations, and information relating to your
healthcare providers or doctors.
·
Usage
Information –
When you use our App, we collect technical information about your interaction
with our Services. Such information may include geolocation data, IP address,
unique identifiers (e.g. MAC address and UUID), as well as other
information which relates to your activity in the Services.
·
Communication
Information
– When you send us an email or contact us via our App, we collect the Personal
Data you provide us. This may include your name, email address and any other
information you choose to provide.
·
Reminding
Friend Information –
If you choose to use the “caregiver” feature of the App, we will also collect
and process the contact details of the person designated as a reminding friend,
such as name, phone number, address and email address, as provided by you.
·
Non-Personal Information
– When you use our App, we
also collect device-specific information, such as your hardware model,
operating system version, unique device identifiers, and mobile network
information. To the extent such information is combined with Personal
Information, we will treat the combined information as Personal Data, as long
as it is combined.
3.
What
are the purposes of processing
?
We
may use and share the Personal Data we collect for the following purposes:
·
Providing you with our Services.
·
Communicating with you regarding your use of our Services or in
response to your inquiry, registration and all other forms of communication
with us.
·
Security and access control purposes. This may include prevention
or detection of fraud or financial crimes.
·
Managing and enforcing our rights, and any contracts with our
customers, including managing any circumstances where transactions are
disputed; manage, investigate, and resolve complaints.
·
Compliance with laws, directives and recommendations from
authorities and internal regulations.
·
Internal research and development and improvement of our Services.
4.
The
legal basis for processing
We process Personal Data based on the basis of one or more of the
following legal grounds:
·
Your consent, where required for specific
processing activities;
·
The necessity to perform a contract with you,
including processing related to the provision of our Services;
·
Compliance with our legal obligations; and
·
Our legitimate interests, including for
internal research and development, the improvement of our Services, and the
establishment, exercise, or defense of legal claims.
5.
With
whom do we share Personal Data?
We do not rent or sell any Personal Data. We may share Personal Data
with the following categories of recipients:
·
Our affiliate companies, in order to provide
you with our Services.
·
Trusted vendors and service providers – We may
share your Personal Data, as is reasonably necessary, with our service
providers, including vendors and suppliers that provide development services,
technology, and support for the operation, maintenance, and analysis of our
Services, as well as trusted vendors providing services such as fraud detection
and prevention, data storage and analytics, and payment services, who are bound
by confidentiality obligations. We will only share Personal Data to the extent
necessary with such service providers.
·
Caregivers – If you
choose to use the "
Caregiver" feature of the App,
we may share your Personal Data as necessary to enable the caregiver to send
you reminders.
·
We may share information, including Personal
Data, in the event of a corporate transaction (e.g., sale of a substantial part
of our business, merger, consolidation or asset sale of an asset or transfer in
the operation thereof) of the Company. In the event of the above, the acquiring
company or transferee will assume the rights and obligations as described in
this Privacy Policy.
·
We may also disclose Personal Data, or any
information you submitted via our App if we have a good faith belief that
disclosure of such information is helpful or reasonably necessary to: (i)
comply with any applicable law, regulation, legal process or governmental
request; (ii) enforce our policies (including our agreements), including
investigations of potential violations thereof; (iii) investigate, detect,
prevent, or take action regarding illegal activities or other wrongdoing,
suspected fraud or security issues; (iv) establish or exercise our rights to
defend against legal claims; (v) prevent harm to the rights, property or safety
of us, our affiliates, our users, yourself or any third-party; (vi) for the
purpose of collaborating with law enforcement agencies; and (vii) in case we
find it necessary in order to enforce intellectual property or other legal
rights.
6.
International
transfers of Personal Data
Since we operate globally, it may be necessary to transfer data,
including Personal Data, to jurisdictions other than your own, including
outside of the UK or the European Economic Area. In these instances, we will
ensure that the transfer aligns with the applicable data protection
requirements, including without limitation, a transfer to such countries as
approved by the European Commission as providing an adequate level of data
protection, entering into legal agreements ensuring an adequate level of data protection
or reliance on other acceptable and recognizable legal mechanisms allowing for
such a transfer.
7.
How
long do we retain your Personal Data?
We retain Personal Data for as long as needed to provide you with our
Services and to comply with our legal obligations, resolve disputes and enforce
our agreements (unless we are instructed otherwise). Retention periods will be
determined to take into account the type of information that is collected and
the purpose for which it is collected, bearing in mind the requirements
applicable to the situation and the need to destroy outdated, unused
information at the earliest reasonable time. Under applicable regulations, we
may keep records containing users' Personal Data, compliance related data,
communications and anything else as required by applicable laws and
regulations. We
may also retain aggregated and non-identifiable information, which does not
identify you, for analytical and service improvement purposes, without time
limitation.
We may rectify, replenish or remove incomplete or inaccurate
information, at any time and at our own discretion.
8.
How
do we protect your data?
We have implemented administrative, technical, and physical safeguards
to help prevent unauthorized access, use, or disclosure of your Personal Data.
While we seek to protect your information to ensure that it is kept
confidential, we cannot guarantee the security of any information. You should
be aware that there is always some risk involved in transmitting information
over the internet and that there is also some risk that others could find a way
to thwart our security systems. Such breaches can lead to things such as
reputational harm, fraud or identity theft. Therefore, we encourage you to
exercise discretion regarding the Personal Data you choose to disclose. If you
feel that your privacy was treated not in accordance with our Privacy Policy,
or if any person attempted to abuse the Services or acted in an inappropriate
manner, please contact us directly via our contact details available below.
9.
What
are your rights with respect to your Personal Data?
Under certain circumstances, depending on your jurisdiction, you may
have rights under data protection laws in relation to the Personal Data we
process about you:
·
Request access to your Personal Data.
This enables you to receive a copy of the personal data we process about you.
·
Request correction of the Personal Data
we hold about you. This enables you to have any incomplete or inaccurate data
we hold about you corrected, though we may need to verify the accuracy of the
new data you provide to us.
·
Request erasure of your Personal Data.
This enables you to ask us to delete or remove your Personal Data.
·
Object to processing
of your Personal Data. In certain circumstances you can object to our
processing of your Personal Data.
·
Request restriction of processing of
your Personal Data.
·
Request the transfer of your Personal
Data to you or to a third party. We will provide to you, or a third party you
have chosen, your Personal Data in a structured, commonly used, machine-
readable format.
·
You have the right to withdraw consent
at any time where we are relying on consent to process your Personal Data.
Please note that if you withdraw your consent, we may not be able to provide
certain products or services to you.
·
You have the right to object to automated
individual decision-making and profiling which has produced legal effects
or otherwise significantly affected you, and the right to request human
intervention where, in such cases, we have relied on automated decision making
or profiling.
If you wish to exercise any of the above-mentioned rights or raise any
concern, please contact us at info@alphaomega-eng.com or use the postal
addresses mentioned at the bottom of this Privacy Policy. We may need to
request specific information from you to help us confirm your identity and
ensure your right to access your Personal Data (or to exercise any of your
other rights). This is a security measure to ensure that Personal Data is not
disclosed to any person who has no right to receive it. We may also contact you
to ask you for further information in relation to your request to speed up our
response.
If you are located in the EEA or the United Kingdom, you also have the
right to lodge a complaint with the competent data protection supervisory
authority in your country. You can find a list of authorities in the EEA here: https://edpb.europa.eu/about-edpb/board/members_en.
You can reach the UK supervisory authority here: https://ico.org.uk/global/contact-us/.
Please note that these rights are not absolute and may be subject to
our own legitimate interests and regulatory requirements.
10.
Minors
We do not knowingly collect or solicit Personal Data from anyone under
the age of consent (as determined under the applicable laws where the
individual resides; "Age of Consent"). By accessing, using or
interacting with our Services, you certify to us that you are not under the Age
of Consent. In the event we learn that we have collected Personal Data from an
individual under the Age of Consent without verification of parental consent,
we will delete that information upon discovery. If you believe that we might
have any information from or about an individual under the Age of Consent, then
please contact us through the contact details available below.
11.
Updates
to this Privacy Policy
We may revise this Privacy Policy from time to time, in our sole
discretion, and the most current version will always be posted on our App (as
reflected in the "Last Updated" heading). We encourage you to review
this Privacy Policy regularly for any changes.
12.
Contact
information
Alpha Omega Engineering
Hamerkava St. 6
Ziporit Industrial Zone, P.O.Box 810
Nof HaGalil (Nazareth Illit) 1789062, Israel
Tel +972-4-656-3327
info@alphaomega-eng.com